Waitlist privacy notice

Effective October 18, 2026

Ixway Labs, Inc is responsible for the personal information collected through the ixway waitlist. For questions, privacy requests, or help leaving the waitlist, contact hello@ixway.ai.

What we collect

We collect your email address and, if you choose to answer, whether you are interested in personal use, company deployment, or both. We also keep the signup time, the version of the consent notice you saw, a private unsubscribe identifier, your subscription status, and records of internal notification delivery.

Our hosting and security provider, Cloudflare, processes technical information such as IP addresses and browser information to deliver the website, limit abuse, and run the Turnstile security check. We also check your email domain’s mail-routing records through Cloudflare’s DNS service; this lookup sends only the domain, not your full email address. We do not add IP addresses to your waitlist record.

How we use it

We use your email to manage the waitlist and contact you about ixway early access. Your optional answer helps us understand interest from individuals and companies. Answering is not required to join, and we do not automatically subscribe you to a general newsletter.

Where data protection law requires a legal basis, we rely on your consent for waitlist and early-access emails and on our legitimate interests in operating a secure waitlist and understanding our prospective audience for related administration and security. You can withdraw email consent at any time without affecting earlier lawful processing.

Service providers and internal notifications

We use Cloudflare to host this site, protect the form, and store signup records. When internal signup notifications are enabled, your email, optional usage answer, signup time, and record ID are also sent through Discord to a private channel accessible to authorized members of our team. These details help us follow up on early-access interest.

We do not sell your waitlist information or provide it to other companies for their own marketing. We may disclose information when required by law or to protect our rights and the security of our services.

Our providers may process information in countries other than your own. Applicable data protection requirements and safeguards depend on the processing and your location; contact us for information about transfers relevant to your data. You can also read Cloudflare’s privacy policy and Discord’s privacy policy.

How long we keep it

We retain signup records while operating the waitlist and arranging early access, and review their continued need at least annually. We remove information when it is no longer needed, subject to legal obligations. After you unsubscribe, we may retain limited information about your address, consent, and opt-out to honor that choice and demonstrate compliance. Removal requests also cover internal notification copies, subject to provider backup retention and applicable exceptions.

Your choices and rights

You can skip the usage question. You can leave the list using the unsubscribe link in a waitlist email or by contacting hello@ixway.ai. An unsubscribe link does not require an account.

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your information, restrict its use, object to processing, or withdraw consent. Contact us to make a request; we may need to verify that the request is yours. You may also complain to your local data protection authority.

Changes

We will update this notice if the waitlist’s data practices change. We will seek additional permission where required before using your information for a new purpose.